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Senior Analyst, Analytics and Metrics

Toronto, Ontario, Canada
Mid-Senior level
Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Senior Analyst, Analytics and Metrics


Internal Audit provides independent, objective assurance designed to improve Mastercard’s operations and control environment. Strategy & Operations powers the Internal Audit function, providing standards, insights, tools and process improvements. Strategy & Operations runs the Data Analytics (DA) Program which leads OpenPages enhancements and the development of tools to turbo charge the audit process, enhance management reporting, and deliver KPIs on performance.

The Internal Audit Data Analytics Team provides support for the broader Mastercard Internal Audit Department. The team delivers innovative data-driven solutions to drive audit transformation, provide insights, automation, and process improvements across Mastercard Internal Audit. Our solutions focus on building data analytics, visualizations and reporting which enable the audit team to gain efficiencies and work smarter throughout the lifecycle of an audit. In addition, our team leads enhancements and innovation in OpenPages, the main tool utilized by our department. We are seeking a Senior Analyst to join our team and help drive transformation through data-driven solutions and automation.


As a Member Of The Internal Audit Data Analytics Team, The Senior Analyst Will Leverage Technology, Data, And Operational Skills To Drive Transformation For The Mastercard Internal Audit Team, With Responsibilities Including:

  • Identify opportunities to save time and drive efficiency throughout the lifecycle of an audit
  • Provide ongoing support to advance the DA Program strategy and roadmap
  • Proactively innovate DA use cases to improve audit processes and automate BAU operations
  • Maintain DA web presence with up-to-date information and tools
  • Manage relationships with internal business partners, GBSC Data Analytics, and external subject matter experts
  • Engage auditors for input and feedback to best design solutions using DA tools
  • Validate and enforce data integrity in OpenPages

All About You

  • Bachelor's degree with concentration in Computer Engineering, Computer Science, Data Science, Management Information Systems or equivalent. Advanced education desirable.
  • Relevant Professional certifications related to Internal Audit (e.g., CISA, CIA, etc.), programming languages and/or data tools are a plus
  • Experience in working with visualization (e.g., Tableau, DOMO) and automation (e.g., Alteryx) tools
  • Expert in advance uses of MS Office (Excel, Access) to manipulate and/or manage large datasets
  • Highly motived individual with strong organizational and time management skills
  • Focused on getting it right, and aware that small details can have a big impact
  • Background in Internal Audit, Risk or Compliance, in addition to data and analytics is preferred
  • Ability to work across business and technical teams – speaking both “languages” fluently
  • Excellent written, verbal communication and listening skills
  • Ability to multitask and prioritize competing projects while consistently meeting deadlines and sharing updates
  • Ability to present and clearly explain work completed verbally, as well as in writing
  • Knowledge of audit tools (IBM OpenPages) a plus

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Key informations

Posted 5 days ago

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