Project Analyst

Job Title: Project Analyst

Location: NJ

Type: FTE role only no C2C or C2H

Job Description:

The Emerging Technology Analyst will be part of the Product vertical for the Generative AI program. The analyst will support defining, developing, and managing AI-driven products and capabilities for Wealth and Personal Banking businesses. This role requires a deep understanding of Generative AI, its applications, and the ability to translate complex technical concepts into business value. The successful candidate will collaborate with cross-functional teams, including data scientists, engineers, strategy, service design, and business stakeholders, to deliver cutting-edge AI solutions that address challenges for both our clients and employees. The analyst will also have the opportunity to gain exposure to other team verticals and contribute to a wide range of projects and initiatives. The analyst should be a self-starter with a strong analytical mindset, excellent communication skills, and a passion for using emerging technologies to drive innovation and improve the banking experience for customers.

Responsibilities:

• Product Roadmap: Support development and maintenance of the product roadmap for Wealth & Personal Banking Generative AI use cases/projects, aligning with Citi's strategic objectives and market demands.
• Product & Feature Requirements: Collaborate with data scientists, engineers, and business stakeholders to define product requirements, features, user stories, and acceptance criteria.
• Emerging Tech & Industry Trends: Stay current with industry trends, emerging technologies, and competitors to ensure Citi remains at the forefront of AI innovation.
• Product Metrics & Analytics: Define and track key performance indicators (KPIs) to measure product success and drive data-driven decision-making.
• Collaboration & Stakeholder Management: Facilitate communication and collaboration between technical and business teams to ensure successful delivery.
• Intake & Ideation: Collaborate with a variety of stakeholders across technical and business groups to support the ideation, identification, and intake process for generative AI use cases. Analyst will also contribute to the prioritization and approval process and work with manager to usher use cases along through proof-of-concept phase, thus providing exposure to a variety of projects.
• Stakeholder Collaboration: Participate in weekly meetings with program stakeholders and Enterprise Gen AI group as well as manage relevant follow-ups

Qualitative skills:

•Proficient in Jira and various Atlassian tools

•Proficient in Microsoft Suite

•Strong communication and organizational skills

•Innovative, creative, and “art of the possible” thinker

•Communication: The candidate should have excellent verbal and written communication skills to effectively convey ideas, present findings, and collaborate with team members.

Quantitative skills/software:

• Data analysis: The ability to collect, interpret, and analyze data to inform product decisions, prioritize features, and measure performance.

•Performance metrics: A strong understanding of key performance indicators (KPIs) and their role in measuring product success, identifying areas for improvement, and informing product decisions.

•Performance metrics: A strong understanding of key performance indicators (KPIs) and their role in measuring product success, identifying areas for improvement, and informing product decisions.

•Technical literacy: Though this is not a technical role in nature, candidate should have prior experience or knowledge of data science and/or programming languages.

•Technical literacy: Though this is not a technical role in nature, candidate should have prior experience or knowledge of data science and/or programming languages.

•Data analysis: The candidate should have strong analytical skills to evaluate and interpret complex data, identify trends and patterns, and make data-driven decisions